FAQ

General Questions:

What are the benefits of registering with Infinity Photography?

Amongst the benefits are the following: An optional newsletter detailing our latest offerings, discounts, news articles etc. Your details will not be provided to any 3rd party company. Allow you to view your orders and previous orders.

What else will the information I provide during registration be used for?

See our Security Policies and Procedures.

Questions about Shopping Online:

How can I contact Infinity Photography?

See Contact Us.

How can I buy art from Infinity Photography?

You simply add the art you wish to buy to your secure shopping cart and check out. You will be asked to provide your name, address and credit/debit card details securely.

How secure is shopping online at Infinity Photography?

See our Security Policies and Procedures.

What if I don't like the work when I get it?

You can return any goods that you are not 100% happy with. See our Terms & Conditions.

How long will it take to receive my order?

Infinity Photography either has the items in stock or will print to order. Stock items will usually ship within 5 working days. Print to order items will normally ship within 10 working days. Infinity Photography will keep you informed of expected dispatch and delivery dates as well as any delays in shipping originals.

What insurance cover do I have?

If an item is damaged before it arrives with you, we will replace it or refund your money. See ourTerms & Conditions.

Where do I stand, legally, as an Infinity Photography customer?

See our Terms & Conditions.

Can I have goods sent to an address other than my home?

Yes you can. See our Terms & Conditions.

Can I cancel an order that I've made with Infinity Photography?

You may cancel an order at any time until it has been dispatched. See our Terms & Conditions.

How will the goods be packaged?

Unframed prints will be sent in wide cardboard tubes. Stringent tests have proved that this has no ill effects on the shape of our heavy range of papers.